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The owner of the Grafton WI shop has no idea of what customer service means. The shop turned me away after I had checked in on site and even after two communications from the corporate office is unwilling to respond to the problem. I am a heart failure patient and only get out occasionally. It was not a minor inconvenience it was a major disruption in my attempts to stay independent. I will make it my mission to keep pointing that out in every available forum. Anyone reading this should avoid doing business with a cold hearted owner who doesn’t care for people and only cares for her money.
Rated 1.0 out of 5.0 based on 1 Client reviews
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"The owner of the Grafton WI shop has no idea of what customer service means. The shop turned me awa"