Third Party Reviews Reviews For Sport Clips Haircuts of Grafton

I used online check in to request a stylist around noon and was told to arrive at 1:40 to check in. I had a business apt. at 3p.m. so I arrived early (about 1:20) to make sure I was checked in and would have time for my haircut. At 2?0 I was told I had another 40 minutes to wait. I understand the estimated times but I personally consider that a bit ridiculous. Some people may have a window of 2-3 hours to get a haircut but I can't imagine many would appreciate that. Not sure exactly how I got bumped over an hour but apparently it's a not so uncommon practice here. Unfortunate, but I guess it's time to find an actual barber who takes appointments! POOR BUSINESS PRACTICE! Response to Owner: I understand that many businesses are struggling with a labor shortage and appreciate your response. While I have not had issues with your system in the past I don't think it will work for me personally any longer. I understand you need to help as many people as possible, but to do it at the cost of quality service may not be a wise move. I truly wish your business the best of luck and will adjust my rating accordingly.

I had so many bad experiences with Cost Cutters and Great clips that I just decided to buy and use my own clippers so I could avoid them botching a buzz cut, A BUZZ CUT!!! This location has me SOLD and I will NEVER GO ANYWHERE ever again, Much less get my hair/beard cut by any other stylist other than Megan!!! She was personable, genuine when asking questions about myself, and foremost wanted to make sure I was happy with my haircut to the FULLEST OF EXTENT!!! AAAAA+++++

Showed up for my scheduled time just to wait in the lobby for 45 minutes while they let 2 different people just walk in because they knew the stylists